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IT ProDesk support

Existing client? Here's the fastest way to get help. IT problems don’t keep business hours — and for Premium clients, neither do we.

Fastest · Recommended Client portal

Client support portal

Open a new ticket and check the status of pending and in-progress requests. Clients can also use the desktop shortcut we install on managed PCs.

  • Open a ticket in under a minute, 24/7
  • Track pending and in-progress requests
  • One-click desktop shortcut on managed PCs
Open the portalNot a client? Get set up
Email

Email your support desk

Email the support address assigned to your location. Your onsite contact can share the address if you don't have it.

Phone

Call the ProDesk

Call the support number for your location — your onsite contact can provide it. Not a client yet? Call our main line.

(859) 587-6600
Not a client yet? Our ProDesk is fast, friendly, flexible support built for small teams. Tell us about your organization and we'll set you up.